NEMT 101

Healthcare organizations have a lot going on – evolving patient care, building a delivery network, developing and engaging clinicians, adjusting to reimbursement changes – just to name a few. How can an organization assess if patient transportation should be a priority? Distill the problem’s signal from the noise. For example, healthcare organizations receive patient feedback …

How to position transportation as an organizational priority Read More »

Rideshare has undoubtedly made a tremendous impact on how we access daily life, and as a result, it’s positively impacting the way people access their healthcare as well. But while many people find it easy to use an Uber or Lyft to get to a medical appointment, other forms of transportation are also needed, particularly …

NEMT: The Value of a Full Spectrum of Vehicles Read More »

Health systems, hospitals, and health plans all have a similar problem when it comes to NEMT within their organization: “how do I ensure our transportation network consistently shows up on time and offers a high-quality patient or member experience?” Whether it’s curb-to-curb, door-to-door, or door-through-door, Roundtrip’s platform presents you with reliable access to the full …

Ensuring Reliable Transportation Services in over 43 States Read More »

Ratings for medical transportation providers, not just health systems When healthcare systems coordinate transportation for their patients, often they rely on the NEMT (non-emergency medical transportation) network to provide that service.  Yet most healthcare systems take for granted knowing if the transportation provider has been certified, is qualified and maintains a compliance standard that meets …

Closing the Gap in Healthcare Quality with Driver Ratings Read More »

Roundtrip is excited to share the announcement that Brendan McNiff, Director or Transportation, has been appointed to the Technology Advisory Board of the Non Emergency Medical Transportation Accreditation Commission (NEMTAC). Roundtrip is also a Founding Sponsor with NEMTAC, a non-profit healthcare organization designed to enhance and promote the quality of care in America’s medical transportation …

Brendan McNiff appointed to the Tech Advisory Board of NEMTAC Read More »

One of the questions Roundtrip routinely receives is, “how can I become a Roundtrip driver?” And the answer is that Roundtrip doesn’t hire drivers. We believe that credentialed, experienced healthcare transportation companies transport patients. Roundtrip adds efficiencies to the network and increases transparency and accountability but does not eliminate the need for medical transportation providers, …

Why There Are No ‘Roundtrip Drivers’ Read More »

Here at Roundtrip, we are obsessed with quality, and we are always looking for ways to incentivize better patient care and quality non-emergency medical transportation (NEMT). Because Medicaid NEMT payment structures vary by state, we can examine if certain models encourage quality. Medicaid is an integral part of NEMT; it is estimated that $3 billion …

Do Medicaid Capitated Rate Structures Impact NEMT Quality Read More »

Under the current system for non-emergency medical transportation (NEMT), patients are not routinely receiving timely transportation and transportation providers are consistently losing potential business. The Problem For polled suppliers, the medical transportation industry efficiency averages a startling 0.35 Unit Hour Utilization. That means for every ten-hour shifts that an NEMT driver is on the road, …

The NEMT Industry Read More »