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The weight of patient experience measures in STAR ratings is doubling – delivering experience and satisfaction excellence is imperative for plans. The Centers for Medicare & Medicaid Services (CMS) created a Star Rating system to help beneficiaries and their families compare plan performance and quality for Medicare Advantage plans, benefits, prescription drug plans, and plan …

Selecting the right partner for your member transportation benefit Read More »

The theme of 2021 National Recovery Month is – Recovery is for Everyone: Every Person, Every Family, and Every Community. This September, we celebrate the millions of people seeking recovery, the transformational available treatments and practices addressing substance use, and the support systems that make recovery possible. According to National Recovery Month, “​​The 2021 National …

Recovery Support through Reliable Transportation Read More »

There is no shortage of transportation options in the market. Technology can unify options into a single solution, and there are five main considerations for the evaluation process. Budget How much is the organization willing to spend to address the problem? This question is important for both the technology costs and the costs of rides. …

Roundtrip’s 5 considerations for choosing the best solution Read More »

Experts recommend early and routine prenatal and postnatal care to ensure a safe and healthy pregnancy, childbirth, and postpartum experience. However, most women have not received education on the importance of prenatal care. Certain barriers can prevent them from getting women the care and support they need: ranging from difficulty getting transportation, to finding a provider that takes their insurance, to going to a provider with available appointments. It’s critical to …

The Importance of Transportation Access to Prenatal and Postnatal Care Read More »

Nearly 5.8 million Americans miss or delay their healthcare due to a lack of transportation, according to a study in the American Journal of Public Health. That is nearly 16,000 people per day in the United States that are not seeing their doctor, many of those people have chronic conditions where a missed appointment can have a serious adverse effect on their …

The Growing Need for Non-Emergency Medical Transportation  Read More »