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Get to Know the Roundtrip Team – Katie Gonzalez, Customer Enablement Manager

We are proud to profile a number of our team members spearheading growth and innovation at Roundtrip. Check out the rest of the series to meet our team. Who is Katie Gonzalez? Katie Gonzalez is Roundtrip’s Customer Enablement Manager. Katie’s background in education ignited her passion for helping people of all ages master new tools […]

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Get to Know the Roundtrip Team – Olivia Glyptis, Marketing Associate

We are proud to profile a number of our team members spearheading growth and innovation at Roundtrip. Check out the rest of the series to meet our team. Who is Olivia Glyptis? Olivia Glyptis is the Marketing Associate at Roundtrip. Olivia supports all Roundtrip’s marketing efforts, with a particular focus on managing social media strategy

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From left to right: Alicia Corey, Chrisna Govin, and Nelson Pedro. All three stand around presentation podium

Better Patient Flow: Using Data to Strengthen Case Management–EMS Partnerships

What if the number one question asked by your leadership team wasn’t “who is responsible for this transportation delay,” but rather “what does the data show”? It’s a situation we’ve heard a million times: A discharge is ready. The bed is needed. But the truck didn’t show up when it was supposed to, so the

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Get to Know the Roundtrip Team – Jodi Stahl, People & Business Operations Lead

We are proud to profile a number of our team members spearheading growth and innovation at Roundtrip. Check out the rest of the series to meet our team. Who is Jodi Stahl? Jodi Stahl is Roundtrip’s People & Business Operations Lead. Jodi’s background spans all areas of Human Resources, with the majority of her career

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How the Rural Health Transformation Program (RHTP) Is Redefining Emergency Care Delivery

The Rural Health Transformation Program (RHTP) represents one of the most significant federal investments in emergency and community-based care in US history. Anchored in a focus to expand equal access to care to Americans in rural communities, these federal funds also work to offset the significant Medicaid cuts passed in the same federal budget law

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Inside the World Conference Forum 2026 Hospital Patient Flow Management Conference: How Health Systems Are Improving Patient Flow Without Adding Resources

In May, I had the privilege of chairing the World Conference Forum 2026 Hospital Patient Flow Management Conference in San Diego, CA. It was two days of conversations with patient flow leaders from across the country, and covered everything from ED boarding to command center design. Throughout the day, on key theme emerged: it’s not

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Photo of ESO booth on event floor of ESO Wave 2026.

ESO Wave 2026 Recap: How Logis Dispatch is Already Driving Dispatcher Efficiency

At ESO Wave 2026, time management and operational efficiency emerged as a dominant theme across sessions. Artificial intelligence was a major part of that conversation, with ESO clearly investing in what AI could make possible for dispatch and transport coordination down the road. But in an environment where agencies are being asked to do more

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Flowing Forward: How a California ED Restructured Discharge Workflows For A 90% Drop in Diversion

At the 2026 ACMA Southern California Chapter Conference, Dr. Diana Tai, Executive Director of Acute Care Services at Orange Coast Medical Center in Fountain Valley, California, delivered an informative, ground-level account of how a 240-bed community hospital cut ED diversion hours from 300 a month to nearly zero. For a hospital with no space left

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