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In May, I had the privilege of chairing the World Conference Forum 2026 Hospital Patient Flow Management Conference in San Diego, CA. It was two days of conversations with patient flow leaders from across the country, and covered everything from ED boarding to command center design. Throughout the day, on key theme emerged: it’s not […]

At ESO Wave 2026, time management and operational efficiency emerged as a dominant theme across sessions. Artificial intelligence was a major part of that conversation, with ESO clearly investing in what AI could make possible for dispatch and transport coordination down the road. But in an environment where agencies are being asked to do more

We are proud to profile a number of our team members spearheading growth and innovation at Roundtrip. Check out the rest of the series to meet our team. Who is Paul Venuto? Paul Venuto is Roundtrip’s Design Lead. Paul is passionate about understanding the people behind every ride request (whether its the patient, care team,

We are proud to profile a number of our team members spearheading growth and innovation at Roundtrip. Check out the rest of the series to meet our team. Who is Mia Oliver? Mia Oliver is a Customer Success Manager at Roundtrip. Mia began her career in project management at Kaiser Permanente and she wanted to

At the 2026 ACMA Southern California Chapter Conference, Dr. Diana Tai, Executive Director of Acute Care Services at Orange Coast Medical Center in Fountain Valley, California, delivered an informative, ground-level account of how a 240-bed community hospital cut ED diversion hours from 300 a month to nearly zero. For a hospital with no space left

Early February, Lindsay Tamchin and I had the pleasure of attending Traumasoft Evolve 2026 in Orlando. We joined EMS leaders and technology partners to share, learn, and hear what’s next in the rapidly shifting EMS landscape. This conference was a great opportunity for us to deepen connections with our Traumasoft-integrated customers, build new relationships with

Our yearly Roundtrip Wrapped celebrates the milestones and metrics that made this past year so special for our team. Check out some of our 2025 highlights, including longest trip and new product launches. Each milestone supports our goal of removing transportation as barrier to wellbeing. We can’t wait to see what 2026 brings!

We are proud to profile a number of our team members spearheading growth and innovation at Roundtrip. Check out the rest of the series to meet our team. Who is Jane Pluck? Jane Pluck is Roundtrip’s Strategic Account Manager. Jane has had roles across a few different industries, always being in front of clients and

We are proud to profile a number of our team members spearheading growth and innovation at Roundtrip. Check out the rest of the series to meet our team. Who is Phil Montanez? Phil Montanez is Roundtrip’s Director of Operations. Phil oversees end-to-end operational execution, including service delivery, capacity management, vendor performance, and cross-functional coordination. He

Fair Verona, Wisconsin, was where we laid our scene as more than 500 members of the health tech community gathered for the Open@Epic conference. It was an incredible opportunity to hear what Epic is building next and learn from colleagues across the industry as we continue shaping tools that support both clinicians and patients. Where