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Tackling Health Inequities: A Recap of Elena Mendez-Escobar’s ACMA Presentation

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At this year’s American Case Management Association’s (ACMA) Leadership and Physician Advisor Conference, we had the pleasure of hearing from Elena Mendez-Escobar, the Executive Director for Boston Medical Center’s Health Equity Accelerator. At Boston Medical Center (BMC), the Health Equity Accelerator is particularly focused on race and ethnicity, given that the community they serve is […]

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How a better transportation solution reduced overnight stays

Reducing Overnight Stays: St. Luke’s Tackles Transport Delays

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In our recently published technical case study, we highlighted a remarkable achievement by St. Luke’s University Health Network – a staggering 68% reduction in overnight patient stays caused by transportation delays. For any hospital, this is an incredible feat. Not only does it mean that patients will be more satisfied thanks to a shorter hospital

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Case Manager with Patient_Image

Elevating Patient Care: Insights from Bonnie Geld’s Presentation at Wellsky’s CareForum 2023

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Unveiling the Power of Case Management for Improved Patient Flow and Outcomes The Center for Case Management is a woman-owned company that provides comprehensive assessments of the care management department and its related functions. President, Bonnie Geld, took the stage at the 2023 Wellsky CareForum to share key issues addressed by case management and best

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Hospital Care Manager working on patient's discharge.

Five Ways NEMT Software Can Improve Patient Throughput

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Picture this scenario: You’ve just successfully treated a patient in the Emergency Department (ED), and they are now stable and ready to be discharged. However, a seemingly minor yet frustrating issue arises – the patient lacks a means of transportation to get back home. You’ve navigated through calls with their insurance and painstakingly dialed numerous

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How to Maintain an Effective Transportation Community

How to Maintain an Efficient and Reliable Transportation Network

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Managing non-emergent medical transportation (NEMT) is hard. Any health system employee that’s responsible for managing the organization’s NEMT network has an uphill battle. Not only do you need to juggle the fluctuating supply of NEMT service providers, but you have to deal with evolving patient needs. Delays in organizing transportation for a patient can cause

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Roundtrip’s Celebration of Company Culture and Client Partnership

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Roundtrip recently held our annual Spring Fling company event, where the team met at our headquarters in Philadelphia. Over three action-packed days, we engaged in team-building activities, met with clients, and participated in a charitable activity. The event also featured a quarterly presentation by our executive leadership on the state of the company, underscoring Roundtrip’s

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6 Roundtrippers in a trade show booth for the ACMA Conference

Three Things We Learned at the ACMA 2023 National Conference

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Our Roundtrip team just returned from the recent ACMA 2023 National Conference in National Harbor, MD, and had a fabulous time meeting with our clients and making new connections with case managers from across the US. This annual event offers valuable insights into the latest best practices for enhancing patient care outcomes, valuable networking opportunities,

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