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NEMTAC Transform Recap Blog

Key Insights from the 2024 NEMTAC Transform Conference

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3 Major Trends Shaping the NEMT Industry The 2024 Non-Emergency Medical Transportation Accreditation Commission (NEMTAC) Transform Conference, held in Glendale, Arizona, remains a pivotal event for the NEMT industry. As the leading annual gathering for professionals across the sector, it brings together healthcare providers, transportation organizations, technology innovators, and policymakers to share knowledge, foster partnerships, […]

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Patient Transportation: A Common Barrier to Discharge

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Optimizing Patient Flow through Targeted Workflow Improvements: Recapping our CMSA Poster Presentation   Patient transportation often emerges as a hurdle to timely patient discharge. At St. Luke’s University Health System (SLUHN), this challenge loomed large, impeding the seamless flow of patients through the improved continuum of care. The Communication Center struggled to keep pace amidst

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Healthcare Tech 101: How to Excel in Security Reviews

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Meet Roundtrip’s Guest Author – Sze Hui Sze Hui, CSPO has spent over 8 years in the healthcare industry, leading efforts to optimize workflows and eliminate copy/paste through data interoperability and integrations. As a Solutions Architect, Sze guides health systems through the technical implementation process, bringing data flow and business process together in a cohesive

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Improve Efficiency and Accuracy with CAD Integrations

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In today’s world, efficiency and accuracy are paramount in the transportation industry. Whether you’re a ride booker or a dispatcher, staying on top of pickup times, monitoring ride progress, and ensuring seamless communication between drivers, care coordination teams, and patients are essential for smooth operations. This is where CAD (Computer-Aided Dispatch) integrations come into play,

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Enhancing Job Satisfaction and Patient Care through Operational Efficiency

How to Enhance Job Satisfaction and Patient Care through Operational Efficiency

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The importance of job satisfaction among health system staff cannot be overstated. When the well-being and contentment of healthcare professionals are overlooked, health systems face the risk of increased turnover, burnout, and a domino effect of consequences that ultimately impact patient satisfaction. Research shows that a range of factors impact staff satisfaction, including salary, benefits,

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Why the OpenTable Model Doesn’t Work for Healthcare Transportation

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Frequent restaurant-goers are familiar with the restaurant reservation websites like OpenTable and Resy. We no longer need to make a phone call to request a table reservation; instead, we simply hop online, select the number of guests, and browse available timeslots.  Systems like these make booking restaurant reservations a breeze, saving us the time and

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Tackling Health Inequities: A Recap of Elena Mendez-Escobar’s ACMA Presentation

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At this year’s American Case Management Association’s (ACMA) Leadership and Physician Advisor Conference, we had the pleasure of hearing from Elena Mendez-Escobar, the Executive Director for Boston Medical Center’s Health Equity Accelerator. At Boston Medical Center (BMC), the Health Equity Accelerator is particularly focused on race and ethnicity, given that the community they serve is

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How a better transportation solution reduced overnight stays

Reducing Overnight Stays: St. Luke’s Tackles Transport Delays

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In our recently published technical case study, we highlighted a remarkable achievement by St. Luke’s University Health Network – a staggering 68% reduction in overnight patient stays caused by transportation delays. For any hospital, this is an incredible feat. Not only does it mean that patients will be more satisfied thanks to a shorter hospital

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Elevating Patient Care: Insights from Bonnie Geld’s Presentation at Wellsky’s CareForum 2023

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Unveiling the Power of Case Management for Improved Patient Flow and Outcomes The Center for Case Management is a woman-owned company that provides comprehensive assessments of the care management department and its related functions. President, Bonnie Geld, took the stage at the 2023 Wellsky CareForum to share key issues addressed by case management and best

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