Healthier Communities

Empowering Patients with Self-Service Transportation Benefits

Traditionally, healthcare providers are paid for each individual service separately provided to a patient throughout treatment. This payment structure favors quantity of services over the quality of services. As such, care can become wasteful and fragmented, with minimal coordination across providers and health care settings. Various population health initiatives and innovative models such as bundled …

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Treating causes, not symptoms: Understanding social determinants of health (SDOH)

When it comes to our well-being, it is easy to assume that the quality of our medical care plays the most significant role. Research says otherwise. In fact, clinical care has been shown to account for only 20% of our health. The staggering 80% that remains is accounted for by social and economic factors including …

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Patients Can Now Get Notifications in Their Native Tongue

Barriers to care are defined as anything that limits or prevents people from receiving adequate health care. Among the most common barriers to care are financial hardship, geographic location, and poor health literacy. The barrier of transportation is often the result of one, or all three, of those most common barriers to care. Ten thousand …

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Elevating Paratransit with On-Demand Rides

Paratransit programs need innovation. Last year, we partnered with GRTC to increase access to transportation for members with disabilities. Six months in, we have more rides than ever and are impacting an entire community in an On-Demand program that’s the first of its kind. The Greater Richmond Transit Company (GRTC) is the primary public transportation …

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Legislation Changes Pave the Way for Healthcare Transportation Impact (Part 2)

Part 2: Local Transportation as a Medicare Advantage Benefit In February, The Centers for Medicare and Medicaid Services (CMS) announced that it was increasing “flexibility in Medicare Advantage that will allow more options and new benefits to Medicare beneficiaries, meeting their unique health needs and improving their quality of life.” Starting in 2019, under this …

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Legislation Changes Pave the Way for Healthcare Transportation Impact (Part 1)

The legislative landscape is ever-changing, and we know how important it is to make sure Roundtrip provides the most effective, compliant service. Periodically, we will be sharing about recent legislative changes that affect patient transportation. Part 1: Local Transportation as a Safe Harbor Under the Anti-Kickback Statute In December 2016, The Department of Health and …

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Medical Transportation & the Aging Population

The ability to easily get to routine doctor’s visits, medical treatments, or travel home after a big surgery has a significant impact on the lives of older adults. While some seniors have family members or friends who can help them, most are stuck looking elsewhere for reliable medical transportation. We know that our country is …

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