FREE WEBINAR SERIES
Transportation's Hidden Impact on Capacity Management
A series of 15-minute educational webinars to help you turn a potential blind spot into your secret weapon to accelerate throughput.
Transportation (the rides that get patients to and from your facility, not internal room-to-room transfers) sits at the intersection of crucial patient flow processes, but it’s a function with complicated ownership and marginal transparency. You know that an ambulance crew showing up late can cause major discharge delays, but do you know how to quantify that impact? Do you have visibility into which flow bottlenecks are caused by your providers and which come from the staff booking rides? Can you identify what elements of your transportation strategy need your attention to help you speed patient flow?
Our series of free, 15-minute webinars will help you turn transportation from a major source of friction into a key resource to accelerate patient flow. In each part, we’ll focus on one bite-size topic with practical advice and real-world examples you can easily put into use at your system.
Part One: Transportation’s Impact on Patient Flow
The first webinar in our series walks through all the areas where you can feel the impact of transportation delays and disjointed workflows, including how trying to optimize one unit in isolation could actually end up making flow across your whole system worse.
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Part Two: The Transportation Maturity ModelNext, we'll introduce the Transportation Maturity Model, a framework health systems across the US are using to benchmark performance and build strategies to improve operations.
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Part Three: Who Should Own Transportation?Then, we'll talk about the relationship between patient flow/command centers and transportation, and offer the pros and cons of three ride booking workflows that give capacity leaders full visibility into transportation, without requiring them to book every ride themselves.
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Part Four: Using Transportation Data to Measure Impact
Finally, the last webinar in our series will examine key metrics you can use to measure the impact of transportation on patient flow in your system and how that intersects with the upcoming ECAT reporting.
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