The Redox Podcast presents Improving access to healthcare via Roundtrip

At Redox, we might have a bit of a startup crush on Roundtrip. But that’s easy when you work with such impactful companies. Every day, 10,000 patients miss or delay necessary health care due to a lack of proper transportation. The cost to the United States healthcare system last year because of missed medical appointments and unfulfilled prescriptions was a staggering $150 billion.

But this problem goes way beyond dollars and cents. The greater concern is the health of millions of patients who aren’t getting the care and medication they need – simply because they don’t have a ride.

In 2016, Ankit Mathur, Angela Damiano, and Mark Switaj banded together to design a ride ordering solution that improves access to care. The company they founded is Roundtrip.

Ankit, Roundtrip’s chief technology officer, recently sat down with me to share their story.

Here are some of the highlights from their conversation.

01:55 – How Roundtrip got started  

04:41 – Getting a multi-sided network off the ground

09:25 – Roundtrip’s early milestones

19:09 – Attracting providers, patients and transportation services to participate

27:45 – The importance of value-based care

35:15 – How the network effect propels Roundtrip’s go-to-market strategy

38:27 – What’s ahead for Roundtrip?

Roundtrip is making a significant difference in the quality of care for patients. MedCity just reported that they’re saving Contra Costa 25% over taxi and bus vouchers, in preliminary results. We look forward to watching the company grow in the years ahead. Our thanks to Ankit Mathur for joining us on The Redox Podcast.  

Go to The Redox Podcast page here.

About Redox

Redox accelerates the development and distribution of healthcare software solutions with a full-service integration platform to securely and efficiently exchange healthcare data. With just one connection, data can be transmitted across a growing network of more than 500 healthcare delivery organizations and 250 independent software vendors. Members of the Redox Network exchange more than 7 million patient records per day, leveraging a single data standard compatible with more than 40 electronic health record systems. Learn how you can leverage the Redox Platform at Please follow us on Twitter and LinkedIn.