How Every Organization Can Assess, Develop, and Implement a Plan to turn Patient Transportation from a Hindrance to an Asset

Gain actionable insights on maturing your transportation strategy to boost operational efficiency, patient safety, and overall satisfaction, with lessons from Memorial Hermann’s success.

How Every Organization Can Assess, Develop, and Implement a Plan to turn Patient Transportation from a Hindrance to an Asset

In today’s rapidly evolving healthcare landscape, effective patient transportation is more than a logistical necessity; it's a strategic asset that significantly impacts patient care, operational efficiency, and financial outcomes.

While outlining the five levels of the Transportation Maturity Model, this webinar will also cover the fundamental components of a successful transportation strategy, with a specific focus on how to increase ROI, reduce delayed discharges, enhance auditability, and improve overall satisfaction.

Memorial Hermann’s recent transportation strategy maturation exemplifies the Maturity Model in action. Faced with patient safety concerns and inefficiencies from reliance on a single EMS vendor, this organization expanded its vendor network, instituted data-driven performance accountability, and enacted a seismic shift in strategy. The result: improved vendor performance, reduced single-provider dependency, and enhanced patient outcomes.

You’ll also learn:

  • The five levels of the Transportation Maturity Model and their impact on patient care, operational efficiency, and financial outcomes.
  • How to assess your organization’s transportation maturity and identify key components of a successful strategy.
  • Strategies for applying data-driven approaches and expanding your vendor network to address inefficiencies and improve patient safety.
  • The steps to create a personalized action plan for advancing your organization’s transportation maturity and improving overall satisfaction.

Webinar attendees will leave with practical tools to assess their current transportation maturity level and a clear roadmap for advancing their program, regardless of their starting point.

Presented by:

ADAM FITZHENRY

Director of EMS Operations

LINDSAY TAMCHIN

Chief Revenue Officer