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Trusted, Reliable Transportation

Easily book and manage rides to get to the care you need.

Get Started

Member ID

1.Download the app on your smartphone or navigate to the Roundtrip online portal.


2. Register online or on the mobile app with your member ID card.


3. Book your first trip! You can book trips using the mobile app or the online portal.

Download the App

An experience built with you in mind:

  • Request a ride anywhere from 48 hours in advance (at a minimum), to months ahead of time (within the benefit period)
  • Change or cancel ride requests
  • Real-time updates and reminders about your trip
  • Standard vehicles, wheelchair vans, medical sedans, and other non-emergency medical transportation
  • Credentialed transportation providers
  • ADA accommodations


Driver offering a ride to a member

Need Support? Call 1-877-587-4309 (TTY/TDD: 711)

Representatives available 24/7